I'm not a tesco's employee! I wouldn't be praising Waitrose food if I was. I'm pleased you're a committed employee. Some further info for you: Both times, wanting to ensure it didn't happen again rather than receive a refund (it cost me more in petrol to re-shop than the refund is worth), I went to the effort of scanning the packaging to prove the BBE dates and emailing them to Ocado. Last time I received refunds on some of the items and an explanation that the FSA has minimum requirements for shelf life which Ocado just met. However, the refunds are no compensation - it still meant I needed to go shopping again and the email just wound me up. I don't want any of my shopping to last a day when it would last several if I bought it at a supermarket. If Ocado specified the minimum BBE date on the bread/milk while ordering it would allow me to shop there again (which I would happily do if I could rely on it saving me a journey).
Comment
I'm not a tesco's employee! I wouldn't be praising Waitrose food if I was. I'm pleased you're a committed employee.
Some further info for you: Both times, wanting to ensure it didn't happen again rather than receive a refund (it cost me more in petrol to re-shop than the refund is worth), I went to the effort of scanning the packaging to prove the BBE dates and emailing them to Ocado. Last time I received refunds on some of the items and an explanation that the FSA has minimum requirements for shelf life which Ocado just met. However, the refunds are no compensation - it still meant I needed to go shopping again and the email just wound me up. I don't want any of my shopping to last a day when it would last several if I bought it at a supermarket.
If Ocado specified the minimum BBE date on the bread/milk while ordering it would allow me to shop there again (which I would happily do if I could rely on it saving me a journey).