Following unsatisfactory service (a significant amount of food with a BBE date of the delivery day) on both deliveries I tried from them, I tried to unsubscribe. They won't honour my unsubscribe requests. A service I can't use & Spam I don't want. Shame - Waitrose food is really nice!
due to the extensive operations and the way in which the orders are picked/ checked the comment above is unlikely case, I can comment i work at ocado and i have seen the checks etc carried out on the customers orders. (maybe SAD is a tescos employee????)
Comment
Following unsatisfactory service (a significant amount of food with a BBE date of the delivery day) on both deliveries I tried from them, I tried to unsubscribe.
They won't honour my unsubscribe requests. A service I can't use & Spam I don't want.
Shame - Waitrose food is really nice!
Replies
due to the extensive operations and the way in which the orders are picked/ checked the comment above is unlikely case, I can comment i work at ocado and i have seen the checks etc carried out on the customers orders. (maybe SAD is a tescos employee????)
No honouring a unsubscription request is really bad customer service. Makes you loose confidence. Interesting note.