So, is it time to change? Perhaps cutting out the friendly banter is a thing of the past. Who knows. We'll see.
I ordered this now and received this in my order confirmation email:
" I can't describe what a thrill it is to get your business. My fondest wish is to make useful stuff -- and for actual people to actually use it. You're probably a complete stranger and somehow I've convinced you to give it a try. And you're actually paying me?! Almost too much to take, but I'll bear up. I'd love to know how it all turns out."