Oxfordtube's website sucks
30 October 2006
Today I travelled on the Oxfordtube which is a coach service from central London to Oxford. It takes about 100 minutes and the busses are quite comfortable. On the saturday night before this morning's ride I bought a ticket online to save myself some time I thought. Turns out that even that I didn't know or notice it, I had bought a ticket for the 10:01 service from Victoria so my ticket was invalid as I boarded the 08:05 service. Thus, I had to buy another ticket or wait on by the bus stop till 10.01!
The crazy thing is, that nowhere does it say "10:01" when you buy the ticket!! Absolutely nowhere!
Another annoying thing is that the ticket you get when you buy online is a weird email with the subject line "CARD Transaction". It tells you on the website to print this page out, but since I don't have a printer at home I had to write down the Merchants ID and the Transaction ID and show these long numbers to the bus driver, who I should add, was a very polite and nice man. This is what the CARD Transaction email looked like
Here are some screenshots of what the ticket ordering system looks like on the Oxfordtube website. Can you spot where you select what time you're buying your bus ticket for?