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Importance of public URLs and how enterprisecarsales.com gets it wrong
5th of March 2010
A friend of mine found a nice car she on www.enterprisecarsales.com so she copied the current URL from the address bar and emailed that to me. The URL was:
http://www.enterprisecarsales.com/carsales/vehicleDetails.do?carIndex=1&vin=1GCHC24U36E112452
which by the look of it (notice the /vehicleDetails.do part of the URL) takes you to a page that says "Sorry, we are unable to complete your page request since the page you are trying to access no longer is available." How stupid is that? Come on, web developers made those kind of mistakes in 2001. Not 2010.
This means that people can't talk to each other about found matches on the site and this is something people want to do. Especially if you're going to spend $thousands on a car.
Come on Enterprise web team: install Django or something and give users what they want not your excuses.
